Corbett Keeling is pleased to share COO, Emma Keeling’s featured article in Customer Experience Magazine, on the value of values in company culture.

‘The core values of a company are the essence of its identity. They are the principles and beliefs which should underlie every decision. In family-owned and owner-managed businesses, the values often reflect the values of the founder. However, many business owners and directors fail to articulate their values. It can be time-consuming to work out what is truly important to you in a business, so why is it worth the effort?’

To read the full article click here.